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Frequently Asked Questions

Have a question that’s not answered below? Contact us here to let us know!



When is Bisu Body Coach coming out?

Bisu Body Coach will be available for beta testing in early 2020, and will go on sale the same year.

What stage is the product at now?

We are currently optimizing our prototype for batch manufacturing.

How can I become a beta tester?

Join the beta wait list here to receive updates.

How much will it cost?

While we can’t give a final price right now, our aim is to have the device cost around $100, with a cost of around $20 per month of test stick use. The monthly subscription can be cancelled at any time.

Where will you ship?

We will ship worldwide, but please note that support will initially be available in English only.



How are tests performed?

Take a test stick, pop it to the triangular position by squeezing the sides, and extend it so that the chip inside is visible. Briefly dip the absorbent pad on the end of the chip into the stream of urine while using the toilet, then close the test stick and place it on the test stick reader. The reader will automatically wake up, perform the test and send the results to your phone in 2 minutes. See here for a product demo video.

How often will I have to perform tests?

We generally recommend testing every 1-3 days, but twice a week is sufficient.

When should I perform tests?

We generally recommend either testing first thing in the morning or in the evening after dinner. Testing at other times can produce unreliable results due to natural biomarker variations that happen throughout the day. The most important thing is to test at consistently similar times.

Will I have to clean the test stick reader?

No – the test stick is designed so that no urine ever enters the test stick reader. The test stick reader is also waterproof.

Can multiple people use the same device?

Yes – the Body Coach is designed to avoid any urine entering the test stick reader, and so can be safely used by multiple people.



What platforms will the app support?

We expect to release mobile apps for both iOS and Android.

When can I download the app?

The mobile app will be available to download in early 2020.

Can data be shared to Apple Health?

Yes. Connecting to Apple Health enables your urine data to be cross-referenced against other data such as your activity, bodyweight, sleep and blood glucose

Can data be shared with other people?

Yes, but please note that the Body Coach is not a medical device and is not intended to treat, diagnose or monitor any condition. You should not use or rely on the Body Coach to manage any chronic conditions.



How often will I have to charge Bisu Body Coach?

Once a month at most.

Will I have to switch the device on / off?

No – the device wakes up automatically when a test stick is inserted, and goes into sleep mode once the test procedure is complete.

How will the device connect to my phone?

The device will connect to your phone via BLE (Bluetooth Low Energy).

How will the device recognize users?

The device will recognize the user based on proximity.



How sensitive is Bisu Body Coach?

The device is highly sensitive – as much as a urine analyzer that you’d find in your doctor’s office. The device is sensitive because it uses a technology called microfluidics. Microfluidics enable chemical reactions to be performed quickly, accurately and cheaply using tiny amounts of sample.

Why is it better than a urine test strip?

Standard urine test strips are mainly designed to detect signs of disease (e.g. glucose or protein in your urine), but they can’t tell you much about your diet and lifestyle. They are reasonably but not very accurate, and require you to pee into a cup before testing. Bisu Body Coach provides much more information on your diet, is highly accurate, and lets you test without needing to pee into a cup.

Why test urine ketones? Isn't that inaccurate?

Standard urine ketone test strips are inaccurate because they only test AcAc (acetoacetate), a ketone which is excreted less in prolonged ketosis. Bisu Body Coach tests both BHB and AcAc in urine, which lets you carry on tracking ketones even after standard urine strips stop working.

Aren't fewer ketones excreted once fat adapted?

No – the body excretes less AcAc, but more BHB. Conventional urine test strips make it look as if fewer ketones are being excreted because they only detect AcAc. Bisu Body Coach detects both BHB and AcAc at high sensitivity, which lets you track ketosis earlier and for longer. See our Science page for details.

Why test pH? Isn't the alkaline diet debunked?

It is not possible to change your body’s internal pH significantly through your diet – this is tightly controlled. However, your body must remove any excess acidity from your diet to maintain the correct pH. If the diet is too acidic, it places a metabolic stress on the body which promotes insulin resistance and reduces muscle retention, bone density and kidney function. There is also evidence to show that dietary acid makes it harder for the body to remove lactic acid from the muscles, and therefor reduces anaerobic exercise performance. Foods such as meat, grains, salt and saturated fat produce acidity, and foods such as fruit and vegetables produce alkalinity. As such, the pH of urine provides a helpful indicator of dietary balance.

Do you plan to release other tests?

Yes – the Bisu Body Coach is capable of testing a wide range of biomarkers. After releasing the diet test stick in 2020, we plan to release new tests from 2021, including an ovulation and pregnancy test, pet urine test, saliva oral health test, and a baby diaper with an integrated, removable test stick

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These statements have not been evaluated by the FDA. Bisu Body Coach is not intended for use in the diagnosis, cure, mitigation, treatment or prevention of disease.

Copyright 2020 © Bisu, Inc. | Bisu, Bisu Body Coach, the Bisu logo, "Know you with Bisu" and "The key to knowing you" are trademarks of Bisu, Inc.

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